Mint converts negative into positive numbers for Vanguard account

Vanguard brokerage account expenses (fees or checks paid from account) appear as negative numbers on my Vanguard statement but appear as positive numbers in Mint transactions. Consequently, these expenses (Vanguard statement negative numbers) appear as income (positive numbers) in the Mint expense accounts. This problem has continued for three years. Mint converts all my Vanguard negative numbers to positive numbers, and vice versa.

Answer

Hello CM

I know it's not an ideal situation for you and I apologize for the inconvenience it had caused.

I checked your account and noticed that there's was a ticket created for this issue. Please know that our engineers are aware of your concern and they're currently working into it. We'll be sure to notify you via email once we got an update from them.

Thank you for using Mint.

- Mint Aga

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