I'm unable to connect to BOA EDD on mint. It says "Invalid Credentials", however I've was able to log on directly onto BOA EDD successfully. Any help? Thanks!

I've already reset my password on BOA EDD several times and tried it on Mint no avail. It's been nearly 2 weeks and would really like to keep track of my spending.  I'm wondering if this is occurring with others as well?  Any help?  Thanks!


Hi Biscuit101

Were you able to access your account here: https://prepaid.bankofamerica.com/EddCard/Pages/Home.aspx

If yes, you're adding the right account and since I triggered an update on it, I suggest to delete and re-add it. If that didn't work, try to refresh it. 

If no go, contact us via https://help.mint.com so we can ask more details and investigate further. 

- Mint Rae

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: