Why is Mint starting to double up some of my accounts?

A couple days ago, Mint decided to double link to my US Bank credit card. I couldn't figure out how to get rid of the new one (just named CREDIT CARD) so I marked it as closed. This morning, Mint double linked to my Wells Fargo student loan (and named it STUDENT LOAN). This is getting annoying as I don't want a history full of false accounts that I am having to close every two days to keep my Mint up-to-date. Is there something I am doing wrong that is causing these certain accounts to double link? Is there a way I can permanently delete a double linked account without affecting the original?

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: