Not able to see or select the "Loans" category from Category List

When trying to categorize a transaction I am not presented with the "Loans" category and sub-categories. I have gone to "Add/Edit Categories" and I can see "Loans" and the sub-categories. I can even add my own sub-category to "Loans" but when I try to select Loans or any subcategory I am not able to do so. I get an error saying that the category doesn't exist...

I'm just reposting a question from 2 years ago.  Wow.  I can use loans on my phone app but not on the desktop. Crazy.

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Answer

Hi  cjbedi


Thank you for bringing this to us. Please let us have the link that you have posted before, so we can verify and check it as well. 

Have you tried to clear your cache and cookies, and use a different browser. If still the same issue, I will escalate this to our Product Team. 

The screen shot will help us for comparison purpose. 

Regards, 

Mint Christine

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