US Bank Home Mortgage will not connect

In Mint, I get a message that says US Bank Home Mortgage uses a security method that prevents Mint from adding it. It does not appear as if USBHM uses MFA. I do not believe they switched to MFA, because I still only have to enter a single password to log into the USBHM website. The only thing that has changed is the URL for the US Bank Home Mortgage, and I believe that Mint just needs to update this URL. Can this be done?



Hi justin.lee.rhode

It appears that your account has an authentication problem. This generally happens when a  onetime pass code is used as a form of multi-factor authentication (MFA) on the bank’s website that Mint is unable to support. 

To verify, please check your bank’s website to see if they have changed/added new forms of authentication methods or if you have modified your online profile to include an enhanced form of security authentication.

If this is the case, we will be unable to aggregate data for this account, and there is nothing more we can do. We apologize for any inconvenience or frustration this may cause.

Thank you. 

Mint Christine

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