I cannot connect my retirement account at oaretirement.com (OneAmerica) to mint. Is support provided and this is a short-term problem or is it simply not available?
My organization recently transitioned to OneAmerica (oaretirement) from BMO. I could connect BMO no problem.
I have been able to directly log in to the oaretirement site, but using the same login and password cannot get mint to link.
Has anyone been able to get mint to work with it? Do you know if it is supported?
Today I added the old BMO RETIREMENT account back in but used my NEW OARETIRMENT log in user name and password that i had created. It finally added the account to MINT for me today....
Yes, your current login at oaretirement.com now works to connect with Mint by choosing "BMO Retirement Services". This started working around December 29th 2016.
I also am former BMO retirement. Couldn't connect so deleted old account, registered on oaretirement and entered that in mint and still wont connect. Tried adding BMO back as suggested above and still no luck?
Since I can't edit my reply: apparently the solution is to add an entirely new BMO account to Mint using your new OA Retirement credentials. You CANNOT simply update credentials on your old account.
Step 1: add a new BMO account to Mint Step 2: enter your OA Retirement account credentials for the new account Step 3: Mint should connect and update with correct data Step 4: Set your old BMO account to "closed" in Mint
I am thinking your old BMO or CNB account should be *deleted* before adding a brand new "BMO Retirement Services" account. Otherwise they might conflict.
Step 1: Delete old BMO or CNB account from mint (setting it to "Closed" in Mint isn't enough) Step 2: Add a new BMO Retirement Services account to Mint Step 3: Enter your OARetirement.com account credentials for the new account
I have checked the link that you have provided to us and we saw that this bank was not yet supported by Mint. On the other hand, there was a filed request support under this bank and we will ask for any update about it.
Please be patience about this issue, we will assure you that we'll keep you posted about it's integration with Mint.
I can confirm that as of today, if you normally login at oaretirement.com, then you can add your account to mint, by connecting to "BMO Retirement Services".
Are you sure your linking to the "BMO Retirement Services" account through Mint is bringing up your current OneAmerica balances? Mine is not - though the "BMO Retirement Services" account in Mint successfully logs in using my OneAmerica login, the balances shown are from when the account was transferred over to OneAmerica, some months ago. No recent transactions show.
I had a support chat with Mint today on this; they encourage others to file reports with them so they will recognize the www.oaretirement.com URL; that one is not currently supported in Mint.
Yes it is my oaretirement.com account linked to Mint through "BMO Retirement Services", and it is showing the correct total balance, and is showing recent transactions from as recent as Dec 22 2016. So it linked for me this morning, after not working for weeks.
When I moved over to OneAmerica from BMO it forced me to create a new username and recommended to create one past 8 characters. Mine is now 16 characters and Mint will only allow up to 8 characters for the BMO login. So I could not log into BMO even if I tried.
@Johngettler - Yes, I see now that it appears to be working; I added a "new" BMO Retirement Services account this morning using my OA credentials. At first it was not displaying anything current; now this evening it is showing today's balance but no historical transactions. My "old" BMO is still in there as well but is hinting to me that it is probably "inactive" (last transactions from back in November). Guess that may be as good as I can get.
And to be clear oaretirement.com is a different system than oneamerica.com. This topic is about accounts that work at oaretirement.com, which started working starting today by using "BMO Retirement Services". If you click the "Forgot your login?" when on the mint add account screen of BMO, it will take you to oaretirement.com as proof this is the system it is tied to.
@johngettler I was able to login and pull updated information using "BMO Retirement Services" and my oaretirement credentials. I am afraid this may be a temporary solution during the transition of accounts from one service to the other. For the time being, it works though.
This fix no longer works. oaretirement.com credentials work fine when on the website, but are not accepted through Mint.com when adding either "BMO Retirement Services" or "OneAmerica - Retirement Plan"
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Why do you want to report this?
I cannot connect my retirement account at oaretirement.com (OneAmerica) to mint. Is support provided and this is a short-term problem or is it simply not available?
My organization recently transitioned to OneAmerica (oaretirement) from BMO. I could connect BMO no problem.
I have been able to directly log in to the oaretirement site, but using the same login and password cannot get mint to link.
Has anyone been able to get mint to work with it? Do you know if it is supported?
Why do you want to report this?
Today I added the old BMO RETIREMENT account back in but used my NEW OARETIRMENT log in user name and password that i had created. It finally added the account to MINT for me today....
Why do you want to report this?
Yes, your current login at oaretirement.com now works to connect with Mint by choosing "BMO Retirement Services". This started working around December 29th 2016.
Why do you want to report this?
I am not a former BMO customer. I am a former CNB customer. Just tried this new suggestion and unfortunately it still doesn't work.
Why do you want to report this?
I also am former BMO retirement. Couldn't connect so deleted old account, registered on oaretirement and entered that in mint and still wont connect. Tried adding BMO back as suggested above and still no luck?
Why do you want to report this?
I have this problem too. I contacted OA Retirement, and was basically told "tough luck". The problem is OARetirement, not Mint.
Why do you want to report this?
Since I can't edit my reply: apparently the solution is to add an entirely new BMO account to Mint using your new OA Retirement credentials. You CANNOT simply update credentials on your old account.
Step 1: add a new BMO account to Mint
Step 2: enter your OA Retirement account credentials for the new account
Step 3: Mint should connect and update with correct data
Step 4: Set your old BMO account to "closed" in Mint
Why do you want to report this?
I am thinking your old BMO or CNB account should be *deleted* before adding a brand new "BMO Retirement Services" account. Otherwise they might conflict.
Step 1: Delete old BMO or CNB account from mint (setting it to "Closed" in Mint isn't enough)
Step 2: Add a new BMO Retirement Services account to Mint
Step 3: Enter your OARetirement.com account credentials for the new account
Mint should connect and update with correct data
- Asked by glpapa01
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Hi everyone,
I have checked the link that you have provided to us and we saw that this bank was not yet supported by Mint. On the other hand, there was a filed request support under this bank and we will ask for any update about it.
Please be patience about this issue, we will assure you that we'll keep you posted about it's integration with Mint.
Thank you.
Mint Christine
Why do you want to report this?
Hi Christine, any update on this?
Why do you want to report this?
Anything new on this?
Why do you want to report this?
I can confirm that as of today, if you normally login at oaretirement.com, then you can add your account to mint, by connecting to "BMO Retirement Services".
Why do you want to report this?
Linking to BMO Retirement Services is not working.
Why do you want to report this?
I connected my account where I normally log into oaretirement.com to the "BMO Retirement Services" this morning successfully.
Why do you want to report this?
Are you sure your linking to the "BMO Retirement Services" account through Mint is bringing up your current OneAmerica balances? Mine is not - though the "BMO Retirement Services" account in Mint successfully logs in using my OneAmerica login, the balances shown are from when the account was transferred over to OneAmerica, some months ago. No recent transactions show.
Why do you want to report this?
I had a support chat with Mint today on this; they encourage others to file reports with them so they will recognize the www.oaretirement.com URL; that one is not currently supported in Mint.
Why do you want to report this?
I've been asking Mint to recognize and begin syncing oaretirement.com going on 5 years. I'll submit another ticket today.
Why do you want to report this?
Yes it is my oaretirement.com account linked to Mint through "BMO Retirement Services", and it is showing the correct total balance, and is showing recent transactions from as recent as Dec 22 2016. So it linked for me this morning, after not working for weeks.
Why do you want to report this?
When I moved over to OneAmerica from BMO it forced me to create a new username and recommended to create one past 8 characters. Mine is now 16 characters and Mint will only allow up to 8 characters for the BMO login. So I could not log into BMO even if I tried.
Why do you want to report this?
@Johngettler - Yes, I see now that it appears to be working; I added a "new" BMO Retirement Services account this morning using my OA credentials. At first it was not displaying anything current; now this evening it is showing today's balance but no historical transactions. My "old" BMO is still in there as well but is hinting to me that it is probably "inactive" (last transactions from back in November). Guess that may be as good as I can get.
Why do you want to report this?
You should delete your old BMO account.
Why do you want to report this?
My oaretirement.com login username is 10 characters, and I was able to enter it fine on the iPhone app interface.
Why do you want to report this?
And to be clear oaretirement.com is a different system than oneamerica.com. This topic is about accounts that work at oaretirement.com, which started working starting today by using "BMO Retirement Services". If you click the "Forgot your login?" when on the mint add account screen of BMO, it will take you to oaretirement.com as proof this is the system it is tied to.
Why do you want to report this?
@johngettler I was able to login and pull updated information using "BMO Retirement Services" and my oaretirement credentials. I am afraid this may be a temporary solution during the transition of accounts from one service to the other. For the time being, it works though.
Why do you want to report this?
This fix no longer works. oaretirement.com credentials work fine when on the website, but are not accepted through Mint.com when adding either "BMO Retirement Services" or "OneAmerica - Retirement Plan"
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