Can't sync US Bank account to Mint

I'm trying to add my primary US Bank checking account to Mint. It lets me enter my username and password, but gives me an error when I enter my security question answer.

I was told to delete the account and add it again, but that didn't work:

I also tried this workaround, deleting my cache and cookies. Didn't work:

Is there a real solution to this? I don't really have a use for Mint if I can't sync my primary bank to my account.


Hi mikeklepfer

Thank you for raising this again. 

I see indeed, that you tried to delete and re-add your account but still no go. Since you have tried to delete the cache and cookies of your browser, may I know if you have used Google Chrome or Firefox browser when you tried to add it again? If not, please try to do so as this can help fix the time out issue. Don't forget to clear the cache and cookies again when using the Chrome or Firefox browser so the connection can smoothly flow. Also, doing the delete and re-add process 2-3 consecutive times (in succession) can help. 

If still no success, please confirm if you're able to access your account here:

I'd be glad to know how it worked. 

Thank you. 

_Mint Rae

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