When I tried to add a Chase account and entered in my username, I received an error that said "the username is too short". I know that I used the correct username.

I doubled checked that the username, which is seven characters long, is correct and I logged into the Chase account.

Answer

I have this issue as well. The Android Mint app does not have this problem so that is the workaround I'm using for now. I reported this problem to Mint support and was told they would send it on to their engineering team.

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