I'm unable to refresh College Foundation NC 529 accounts since last few weeks, when previously they wasn't any issue. Has anything changed?
My CFNC.org accounts were linking properly up until last few weeks. Recently, the link seems to open a blank page, login details are not saved. What changes have occured on your end ? Is College Foundation of NC no longer supported?
I had the same problem, where my CFNC account stopped syncing and 'fixing' it didn't work. I deleted the account altogether and re-added it. But the first several times it gave me an error that something went wrong and to try again later. I just kept trying over a few days and it eventually connected and my balances are now showing up again in Mint. I did look around on the site to see if nicknames were an option, but I didn't see anything. Not sure what resolved this, but it's working again.
You will loose all history, but I am just tracking the balance in Mint so it wasn't a big deal for me. However, I am having issues again with the connection. My balances are appearing but I get the error that 'something went wrong...'. This wasn't exactly a long term fix.
The error code being returned for your account indicates that two or more accounts on the bank site appear to be the same. Can you confirm whether or not you have two accounts with the same account name and/or account number?
If you do have accounts with the same name, please assign different nicknames for each of the accounts on the bank site. Once you've done this, please refresh the account in Mint by clicking the "Fix It" button on the account card.
If you see that you have accounts with the same account number, or if the step above doesn’t resolve the issue, please contact support via Mint Support Center to let us know.
Aga, thanks for responding. I have 2 separate accounts under a common login with separate account names. The username/password for site doesn't work within Mint. 'Fix it' option doesn't seem to fix the issue.
People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.
Why do you want to report this?
I'm unable to refresh College Foundation NC 529 accounts since last few weeks, when previously they wasn't any issue. Has anything changed?
My CFNC.org accounts were linking properly up until last few weeks. Recently, the link seems to open a blank page, login details are not saved. What changes have occured on your end ? Is College Foundation of NC no longer supported?
Why do you want to report this?
I am having the same issue
Why do you want to report this?
I had the same problem, where my CFNC account stopped syncing and 'fixing' it didn't work. I deleted the account altogether and re-added it. But the first several times it gave me an error that something went wrong and to try again later. I just kept trying over a few days and it eventually connected and my balances are now showing up again in Mint.
I did look around on the site to see if nicknames were an option, but I didn't see anything. Not sure what resolved this, but it's working again.
Why do you want to report this?
thanks, Rick. Does deleting the account and re-adding clear history? I'd like to maintain account history and hence hesitant to delete.
Why do you want to report this?
You will loose all history, but I am just tracking the balance in Mint so it wasn't a big deal for me. However, I am having issues again with the connection. My balances are appearing but I get the error that 'something went wrong...'. This wasn't exactly a long term fix.
Why do you want to report this?
Recommended Answer
Dear registerrupa,
Thank you for contacting Mint.com.
The error code being returned for your account indicates that two or more accounts on the bank site appear to be the same. Can you confirm whether or not you have two accounts with the same account name and/or account number?
If you do have accounts with the same name, please assign different nicknames for each of the accounts on the bank site. Once you've done this, please refresh the account in Mint by clicking the "Fix It" button on the account card.
If you see that you have accounts with the same account number, or if the step above doesn’t resolve the issue, please contact support via Mint Support Center to let us know.
Thank you!
_Mint Aga
Why do you want to report this?
Aga, thanks for responding. I have 2 separate accounts under a common login with separate account names. The username/password for site doesn't work within Mint. 'Fix it' option doesn't seem to fix the issue.
Why do you want to report this?
I have a similar issue in that Mint is only showing 1 of 2 accounts under the same login.
I deleted the account and re-added and this corrected my issue. However it cost the loss of 8 months of history on the accounts.
Why do you want to report this?
Same thing for me- was an issue until I deleted the CFNC account and re added
No answers have been posted
More Actions
People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:
Can't find your answer?
Post your question or contact us.