Quorum FCU accounts are not updating correctly. Mint states "We can't find one of your accounts." I haven't opened or closed any accounts with my bank.

I have no credit cards with this bank -- only a checking and savings account, neither of which has updated in the last 5 days.  Nothing has changed with the accounts at all.

Answer

Hi guyandersen-mint,

Thanks for reaching out!

You could get this message for one of the following reasons:

  1. You received a replacement credit card
  2. Your account shows as closed at the bank's website.

If the account is closed, please mark its status as closed from the Settings tab.

If the account is active and is showing as active on the provider's website, please email or chat us and we'll check into it for you. 


Best,
_Mint Aga
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