Anybody else having issues with Glass City Federal Credit Union?

Mint will not link with them and deleting/re-linking does not help. I can log in directly to Glass City so I know my credentials are correct. I had Glass City delete my on-line account from their end twice and it each time Mint linked correctly once each time but not the next. This has been going on since Mid-December and I have been working with Mint support who just keeps asking me to do the same troubleshooting steps over and over which do not work. They keep telling me they have escalated the issue but I hear nothing back until I contact Mint support again and we start all over.


Answer

Hi lhat41


I would like to apologize for the connection issue you're experiencing with your Glass City Federal Credit Union account. 

I checked your case history and noticed that this was indeed, escalated to our engineers. Checking its logs, there was a fixed deployed however, it still returned connection error that's why this needs to be reviewed.

We'll update you via email once we hear from them. 

Thank you very much for your continued patience. 


_Mint Rae


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