Can't make payments

Migration from Mint Bills to Mint hasn't been stable. I had to manually add all my accounts to Mint and found I can't suddenly make payments. I get an error which I was forced to contact customer support two weeks ago and still haven't received a fix or call.  Right now it's just simply reminding me of the bills and I have to go on their own websites to pay. Why is this transition so difficult? Shouldn't our information just transfer over and why is the new user interface so over complicated. Mint bills offered a simple solution to a simple problem, paying my bills on time with no fuss; I can't do that now and no one is informing me why. This issue keeps coming back as it's escalated with no resolution.

Four weeks now and no resolution

No answers have been posted

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