My Great Lakes student loan account hasn't connected in months; won't accept my userid and password. Log-in to great lakes website now requires pin, is this the issue?
I haven't been able to log in to mygreatlakes student loan in months. I keep getting sent back to enter my userid and password, which are correct but never authenticating. Great Lakes now has a pin you use to sign in before entering the password - I'm wondering if this is why I can't link through mint, because I'm not inputting the pin? Will this issue get resolved?