My WageWorks accounts suddenly stopped connecting. Is anyone else experiencing this issue?

The error message says "WageWorks uses a security method that prevents us from adding it."  I've gone on their website and confirmed my password is correct.  This is ridiculous, when will it get fixed?

Answer

Hello a.michael

Thank you for using Mint. Checking on your account,it appears that your account has an authentication problem. This generally happens when a  onetime pass code is used as a form of multi-factor authentication (MFA) on the bank’s website that Mint is unable to support. 

To verify, please check your bank’s website to see if they have changed/added new forms of authentication methods or if you have modified your online profile to include an enhanced form of security authentication.

If this is the case, we will be unable to aggregate data for this account, and there is nothing more we can do. We apologize for any inconvenience or frustration this may cause.

Regards, 

Mint Christine

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