I can't sign in, stuck in an endless loop!

I cannot log into my account. I could not remember my password initially, so I changed it. Now, every time I log in, it tells me that my user name is wrong and that I should try using my email. I then use my email and it tells me that my login is temporarily locked. When I hit "continue" it sends me a password reset link. I reset my password again, and this whole process starts over. (unrecognized username or email is temporarily locked) What in the world do I do to get out of this loop?

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