Why does my Chase account show duplicate transactions after getting a new credit card?

I recently had to get a new card through my Chase credit card account. Mint now shows both the old card and the new card in the account details section, and I am getting random duplicate transactions starting about a month back. There is no rhyme or reason as to which transactions get duplicated and which don't.

Mint chat support is pretty useless and telling me to hide the old account. No thanks, I have years of data on the Chase account and I want one continuous stream of transactions, just without duplicates. I don't understand why this is such a hard concept for them to grasp... 

Anyone having this same issue?

Answer

Hello there a.michael,


Thank you for bringing this to our attention. Please visit the link that I provided you below to see why duplicated transactions happen.

http://help.mint.com/Accounts-and-Transactions/888960621/Why-am-I-seeing-duplicate-transactions.htm

Regards, 

Mint Christine 

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