I have two Intuit accounts I would like to merge.

Question

I have two Intuit accounts I would like to merge.

I have a Mint account and a TurboTax account that have separate logins. I would like to merge these two accounts into one so they'll synch properly to simplify tax season, etc.

I see that there are a few previous questions on this saying it's not possible, but the most recent is several months old. Since the login splash page has recently changed to a single Intuit credentials screen, I've got my fingers crossed that you guys have sorted this issue now and that there IS a way to merge my Mint and TurboTax accounts.

Thanks!

hide info

3 comments

I'm not sure I get why this can't be done? Are you saying the software can't transfer all of one userID's info over to another profile? How can this not be possible? Did the makers of the products not think this could be a possibility?

sofachamp42

I find this to be ridiculous. The least Intuit can do is make it CLEAR that you should have one Intuit account for all of the branches, mint, Turbotax, etc. Last year I did TurboTax from my Mint Account, THis year I did it from a TurboTax email never knowing my Mint was my sign in info.

jannyklm1

This is most certainly a "we wont" not a "we cant" do this. The problem is, if people have been using TurboTax and Mint for years, they would have originally not had the option to use a single account, as they were both completely different companies.

What's even more amusing is that, when signing into Mint with a turbotax account, they DETECT that there's an alternate mint account by way of shared email addresses. WTF?

ed

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Answer guidelines

Answer 1

Answer

Hi Jennifer,

Thanks for coming back.

Unfortunately, we can't still merge two (2) accounts with different login IDs since it already created a unique account separately in our system.

With our One Intuit login page, customer should use the UserID/password for the specific account he/she would like to access.

Sorry for the inconvenience.

Regards,

Mint Aga

Was this answer helpful? Yes No

Mint Aga

Moderator

Answer 2

I have two Intuit accounts I would like to merge.

Answer

No answers have been posted

More Actions