Using iPhone SE, when using the Mint app (latest version) on the latest iOS 11, the phone gets hot. Only happens while using the Mint app

Since ios11, every time the Mint app is open and being used, the phone heats up and gets quite noticeably hot. This only started with the latest iOS version. It cools back down when the Mint app is closed.

Answer

Dear Minter,


Good day!

We have cleared the logs of your Mint Mobile App/s from our end, this should help resolve the issue/error you are experiencing.
 
The steps we've taken will force your account to logout when you launch your mobile app. When that happens, please login again on the app and let us know if the issue persists.
 
To diagnose your issue more accurately and to come up with best solution, please provide the following information by contacting our support using this link: Contact Us
 
- Date issue started 
- Device model
- OS Version
- App origin (Appstore, Playstore, etc)
- Steps you took leading up to the issue
- Screenshot highlighting the issue

Once we get these details, we should have a better picture on how to solve your problem.
 
Thank you for always choosing Mint.com. We always want to make things better for you.


Regards,

Mint Aga



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