Filtering any company with an & sign in it does not work in MINT.

Simply put - there is a bug in MINT Filter by Company.

I tried to tell PAT at your support person but she didn't get it and I felt this was a waste of time.

If you filter by company with the & in the name.

For example:

1&1 Internet

AT&T Wireless

It does not work.  So, your filter has an issue with the & sign (and maybe some other encapsulated characters)

Go to Transactions and find any company with & in it.  On the right, click on the option "Show All 1&1 Internet" and when you do - zero (0) transactions come up.  Same with AT&T Wireless.

I'm 100% sure the issue is with the & being in the name.



I can't say why you're having this problem but the ampersand symbol (&) shouldn't be what's causing it. I say this because I have accounts with AT&T (not Wireless but U-Verse and landline service) and PG&E and have no problem accessing my accounts. Hopefully someone at Mint will be able to resolve the problem for you. Good luck! 

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: