My 401K is not updating after adding multi-authentication factors

The Standard ( a retirement, insurance and investment advice firm) added additional security features.  It now requires a two factor authentication to login (i.e. it sends you a text message to authenticate a computer attempting to login to your account). I submitted a support request to and they are working on it.  I also called the Standard and they said they are working on allowing data aggregation services like mint or quicken to access our accounts but they have no ETA.  

Just wondering if anyone has an update or an alternative to get the account to update!


Hey there! We've checked your ticket and saw that it's been escalated to our data connectivity with ref#427509041. We'll keep you posted via email on any updates, but as of now, we're working on a fix. Thanks!
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