Can't delete my account. Stuck in continual verification loop.

On attempting to use the delete account link, I am provided a verification link. I provided the correct email and password, was sent a verification code which I input, then I was returned to the account page presented with the choice to delete my account through the same link. This process repeats without deleting the account. 

Yes. Cache has been cleared. And I tried multiple browsers. This isn't the first time that I have had this issue. I have multiple accounts with Intuit now, since none of the suggested resolutions ever worked. 

Answer

I have the same problem. I cannot delete mint account due to error "Hmm. That didn't work.", in a loop. I too have used multiple browsers. Nothing will permit it. Will try and call support.
Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: