Have a complaint about an agent. Case 4512888838, agent is Breishza. Had to repeat things over and over. She’d ask same questions over and over.
Obviously doesn’t know Mint, asked questions over and over. Didn’t read my responses because she was ask the same question. After an hour chat, I asked her to escalate and she wouldn’t. I ended chat and next rep quickly read case and said she would be referring to correct department. Also, when I asked for a phone number, she gave me 800-446-8848. There is no Mint number. That’s horrible.
Sorry, this is more a rant but when I asked agent where to send feedback they said they have no email.