Costco Anywhere Visa from Citi failure to sync

Costco Anywhere Citibank credit card is not syncing. This issue started about two weeks ago. When I try to fix/update the account it directs me to the Citibank website. When I try to login I get an error that my account does not exist. What I notice is that when I click enter, my password length fills the password box. I am not sure if a longer password is getting passed or if this is a security feature. I am able to log in not using the mint provide URL to Citibank.

Either way, there is an issue with Mint and Citibank.



Was able to figure this out on my own. I ended up changing my complex password on Citibank and everything started working. 

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: