Mint restricts the total number of accounts
I'm no longer able to add new accounts to Mint. When I try, Mint accepts the credentials for the new bank but then says that it's having trouble finding the account. This has happened to me twice. Both times I was told by customer support that Mint has a limit on how many bank accounts can exist under a single Mint user, and that even deleted accounts count against this limit. The latter means two things. First, there's absolutely no way to circumvent this limit by deleting old or unused things. Second, this is most likely an engineering error: this limit likely applies to some kind of identifier number assigned by Mint to each bank account and someone, probably in the early days of Mint, set a limit for that number that seemed safe at that time but didn't consider that people would be using their software for decades (I'm a Mint user since its beta days), they would actively manage their finances, including opening and closing bank and credit card accounts (credit card app-o-ramas: guilty as charged), and that Mint itself would sometimes screw up and create duplicate records of a single account.
My conversations with customer support went nowhere: they escalated my issue, but the answer was basically "it is what it is, please go away." I was able to hack that limit once because I needed to add a new Chase account, and I had an unused Chase account, so I changed the credentials on the existing one, and it went through. But right now I'm in a pretty bad situation: I want to add a totally new (to me) bank, and there's no way to do it. And I'm still young enough that I can see myself doing business with more banks, and none of that will be trackable in my existing Mint account.
Obviously I don't want to open a new Mint account because that would defeat the whole purpose of its financial management tools.
Suggestions? Ideas? Ways to reach the Intuit software team and make them assign more that 8 bits to the account ID in their database?