Bank of America will not update.

I changed my Bank of America account name on the bank's website to a nickname, now mint will not update it and thinks is closed.  I changed the account name in mint and it still will not update.  The account number hasn't changed I just gave it a nickname.  Please help.

Answer

Hello jsteven0613,

You can refrain from logging in for 24 hours as this gives Mint a chance to recognize and reconcile the account. If this does not work, please contact support directly so they can take a look and assist with this. You can do this by logging into your Mint account and clicking the "Get Help" link at the top of the page. Once there, click the Contact Mint form and complete the details. I am sorry for any inconvenience.

Thank you!

Mint Maggie

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