Fidelity Rewards AmEx card transactions not showing

I recently posted the following, but later figured out how to address this myself. Reposting now with the solution in case others run into it:

Original Post:

I recently got a Fidelity Rewards AmEx credit card (issued by FIA Card Services). While this card is now listed one my account page, only the current balance is shown. No transactions are listed, so I am unable to track and categorize details of my spending with this card, which is one of the nice things about

I'm guessing that this info would come from FIA Card Services (rather than Fidelity), but since the card is already listed in my account info, I'm not sure how to correct this. Anyone else have a Fidelity Rewards card who has been able to have these transactions appear?

Transaction information with this type of card is only available from FIA Card Services. I added a new account by searching for FIA Card Services and providing my FIA Card Services login information. I then edited my Profile to "Hide from Everywhere" the entry (for the same AmEx card) that had been auto-imported from my Fidelity Account. So, now I see my transactions and I don't have a duplicate entry.


Hello donovan,

I am sorry about this! Please report this lack of transactional history to Contact Mint at

Thank you,
Mint Maggie

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: