mint is losing data

as of about november 2013, my chase account data has disappeared from my account log. it looks like I got no income before then.

This missing data problem renders mint's trending or tracking tools essentially impotent.

Answer

Hi dominickgarton - 

From what I can see in our CS Tool, you should not be missing any data. In order for us to investigate further, we're going to need to see screen shots of what you're looking at that leads you to believe there's a gap in historical data.

In order to send us these screen shots, you'll need to complete our Contact Mint form found here: https://www.mint.com/help/#more-help

Once you get the first response from our support team, you can reply and attach screen shots. Please also provide very clear details on why you believe data is missing.

Thank you!
jami

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