American Education Services - not signing in

Mint will not connect to my American Education Services (www.aessuccess.org) account.  I've verified the password is correct, there is nothing for me to "accept" on the site, and I've been using it to connect for years.

However the past two months, it hasn't worked.  It was able to log in and get access only once during that time period, inexplicably logging in and getting data right before it stopped working again.

There must be others with this same issue.  Adding a brand new account to Mint did not work, either.

Answer

Hello james_stephenson,

It looks like in the beginning of July there was a log-in change to AES which Mint noted and made appropriate changes for, but it is likely that this is what somehow affected your account connectivity. Please report this to Contact Mint https://www.mint.com/help/#more-help for probable script change. I am sorry for the inconvenience!

Thank you,
Mint Maggie

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