I tried to add my capital one auto loan to my mint profile, but mint would only let me add a capital one credit card. What are the instructions for adding an auto loan?

Answer

6 people found this helpful

I started bugging Capital One, I hope you all will too....

Hello,

Thank you for your message. My name is Lisa, and I will be happy to assist you.

I completely understand your concern. The option to retrieve the required access code is not available yet. Capital One Auto Finance is working very hard towards having this available at a future date, but we do not have a timeframe. I understand how frustrating it is to not have the access code as I have a 360 account as well. Please know that I have recently spoken to upper management and was told that this is a top priority. I sincerely apologize for the inconvenience.

We appreciate your business. Please let me know if you need any further assistance. I will be more than happy to help.

Thank you,

Lisa S. 
Capital One Auto Finance, Customer Care Department
1.800.946.0332
Monday-Friday: 7 a.m. to 8 p.m. CST

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