Mint has problem connecting with Citibank accounts since Citi updated security/website.

Mint is having a problem signing in even though my username/password is correct. Citi recently updated their website and security, so I'm just waiting for the update to reflect on Mint, but my budget for last month and current month are incorrect due to connectivity issues. Will there be a fix/update soon?

Also, is there a way to manually mass upload Citi transactions from downloaded statements if there will not be an update soon?

Answer

Hello notdaniel.dan,

I'm sorr you are having this issue with Citibank, you will need to report this through Contact Mint at https://www.mint.com/help/#more-help and they can get this updated to data connectivity.

Thank you!
Mint Maggie

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