Is there a searchable help tool for mint.com?

I have been signed up for mint.com for more than a year, but I have paid very little attention to it. Now I want to make sure things are up-to-date, and learn to take more advantage of what it offers.

Is there any manual or tutorials or searchable help? All I can find is this community and the ability to ask questions of tech support. But I'm looking for more basic instruction, such as:

Can I add a new category to the categories it uses for my banking transactions? If so, how?

How do I add a new piece of real property (without a loan)?

Answer

Hello hbograd,

We are glad you are utlizing  your Mint account! Here is a Mint FAQ that includes helpful video tutorials on how to use Mint:https://mint.lc.intuit.com/questions/974501-mint-faqs-mint-tutorial-videos

In addition to that, we have Mint FAQ's on this site that answer most every question for Mint use- if you notice a question not answered, let us know and we can add it! If you go to the Live Community main page, there are three 'bars' with categories in them toward the top, click on the one that says Mint FAQ's, and be sure you've clicked 'Answered' in the lower left options. You will see an FAQ on categories https://mint.lc.intuit.com/questions/959929-mint-faq-can-i-delete-or-rearrange-categories and adding property https://mint.lc.intuit.com/questions/951324-mint-faq-how-can-i-track-an-asset-or-debt-not-associated...

Thank you!
Mint Maggie

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: