Deleted my American Express (Amex) account to try and fix double counting issue, now I still can't add the account again after 24+ hours

I understand from another thread that the Amex double counting issue has been resolved, but I still can't add my card back to mint after I deleted it more than 24 hours ago. Each time I try to resubmit my credentials through the "add account" window, I get a "Temporary connectivity issue!" error. Is this somehow related to the Amex website redesign I have been reading about elsewhere on this forum? Is anyone else unable to add accounts or having connectivity issues with American Express? Is Mint aware of this problem and looking into it?

Answer

Hello adam.lysenko,

 I am not seeing any recording of this in our accounts, so please report this to Contact Mint https://www.mint.com/help/#more-help for further assistance. I'm sorry for the inconvenience!

Thank you,
Mint Maggie

 

 

 

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