Usaa not updating

I have contacted USAA and they confirm that bank accounts are not updating. USAA said there have been no changes on their part.

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USAA has been messing around with quite a few things on their end lately it seems.  On Aug 11, they switched over all their investment accounts to be handled by a 3rd party system platform (National Financial Services LLC) which effectively broke transaction downloading for those types of accounts. 

On Sept 27, the day before this new problem started, I asked USAA what their path forward was with respect to Mint users.  They responded: 

"Thank you for your message regarding mint.com. We understand the importance of being able to use your preferred financial tools, and we apologize for any inconvenience this may have caused. Currently, USAA does not support Mint.  There is a fix scheduled for tomorrow that will resolve Quickens download issues, but because Mint is unsupported we cannot confirm if this will fix the issues you are experiencing...."
 

It seems their "fix" is what is causing the current connectivity issue we are experiencing.


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