I have a credit card with my local bank which is coming in as a checking account with no transaction history. How do we fix this?

I have a credit card with First National Bank of Gillette which is being listed as a Checking Account, and not a credit card, but more importantly, it is not picking up any transactions.  This is greatly complicating a task that used to be made so easy when I discovered MINT... Please help!


Hello lesmeister,

I am sorry you are having issues with your First National Bank of Gillette. Looking at your account I see that it is syncing correctly and indeed there is no credit card listed. Please report this through Contact Mint https://www.mint.com/help/#more-help where support can address this for you.

Thank you,
Mint Maggie

Was this answer helpful? Yes No

No answers have been posted

More Actions

People come to Mint for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: