New American Express card not detected by Mint (I have 5 "closed" Amex cards)
MY QUESTION: Mint has not detected and added my new Amex card. (Which I have been using almost every day for over a week.) Is there anything I can do to force Mint to notice the new card?
BACKGROUND: I am a Canadian Amex user.
I have 5 "closed" Amex cards (i.e. former cards I cancelled and marked as "closed" within Mint). Until a few weeks ago, I was only a "former Amex user" and didn't have a current card. A few weeks ago, I opened a new Amex credit card account, so I now have one "open" Amex credit card account as well.
Previously, Mint has been pretty good at noticing the new cards and adding them to my account list through my existing American Express login, which it accesses through the following URL: http://www.americanexpress.com/canada/en/homepage/default.shtml
MORE FACTS: My current Amex (and only open Amex) has the same product brand name as two of my previous (now closed) Amex accounts: "American Express AIR MILES Platinum Credit Card". Furthermore, it has the same 5 last digits as another of my former Amex cards. I don't know if this would confuse your system or not, but I'm providing it in case it can help you resolve the problem.